elore

Privacy Policy

This Privacy Policy applies to websites owned and operated by Elore (formerly Martinni), hereinafter referred to as "Elore," "we," "us," or "our," including our website and related domains (the "Site" or "Sites").

We respect your privacy and are committed to maintaining and responsibly using any information we collect through your use of the Site. This Privacy Policy explains how we collect, use and disclose personal information.

By visiting the Site or providing your personal information to us, you agree to the practices described in this Privacy Policy. We reserve the right to modify this policy at any time. Any changes will be effective as of the posted date, and your continued use of the Site constitutes acceptance of those changes. We recommend reviewing this policy periodically.

Information We Collect

You may browse certain areas of the Site without registering. In such cases, we collect only Non-Personal Information.

Some features and services require registration or user input. When you register, place an order, or otherwise interact with the Site, we may collect Personally Identifiable Information, including but not limited to your name, email address, phone number, shipping address and other details required to provide our services.

You are responsible for ensuring that the information you provide is accurate and up to date. Inaccurate information may affect order fulfillment or our ability to contact you.

Cookies

We collect Non-Personal Information through the use of cookies. A cookie is a small text file placed on your device to store information about your visit.

Session cookies expire when you close your browser.

Persistent cookies remain on your device and help enhance your experience on future visits.

Cookies help us:

  • Remember items in your shopping cart
  • Improve site navigation
  • Personalize content based on browsing or purchase history
  • Facilitate login sessions

Cookies do not store Personally Identifiable Information. You may disable cookies through your browser settings; however, some site features may not function properly if cookies are disabled.

Web Beacons

We may use web beacons (clear 1×1 pixel images) on our Site or in emails to collect Non-Personal Information. These help us:

  • Understand how visitors use our Site
  • Track email open rates
  • Measure the effectiveness of communications

Web beacons do not track activity outside our Site. If cookies are disabled, web beacons will only record anonymous visits.

Marketing Partners & Analytics

From time to time, Elore may engage third-party service providers to help analyze site usage and advertising performance. These partners may place cookies on our behalf to collect Non-Personal Information such as pages visited, products viewed or items added to cart.

We do not share your Personally Identifiable Information with these partners. Data collected is used only to improve our marketing, website performance, and customer experience.

Personally Identifiable Information We Collect

We collect Personally Identifiable Information when you:

  • Create or update an account
  • Place an order
  • Subscribe to emails or promotions
  • Participate in surveys or promotions
  • Contact customer support

We use this information to:

  • Fulfill orders and provide services
  • Communicate order updates and support responses
  • Send marketing communications (you may opt out at any time)
  • Improve our products and website experience

Emails to You

By registering or placing an order, you may be enrolled in our email communications. You can unsubscribe at any time by clicking the "unsubscribe" link in any email. Unsubscribing will be processed within a reasonable timeframe.

Emails You Send to Elore

This Privacy Policy does not apply to information you send to us via email that includes business ideas, concepts or proprietary information. Email is not a secure or encrypted method of communication, and we advise against sending sensitive information via email.

Public Forums

If the Site includes blogs, reviews, or other public forums any information you choose to share may be visible to the public and third parties. Please exercise caution when sharing Personally Identifiable Information in public areas, as we cannot control how such information is used once disclosed.

Mobile & Messaging Consent

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent information will not be shared with any third parties.

Children's Privacy

Elore Beauty does not knowingly collect Personally Identifiable Information from children under the age of 13. Our products and services are not intended for children under 13.

Disclosure of Information

We do not disclose your Personally Identifiable Information except:

  • To comply with legal obligations or court orders
  • To enforce our Terms & Conditions
  • To protect the rights, safety, or property of Elore our customers or others
  • In connection with a business transfer, merger or acquisition (subject to this Privacy Policy)

Where legally permitted, we will attempt to notify you before disclosing your information.

Third-Party Service Providers

We may share limited Personally Identifiable Information with trusted third-party service providers who assist us with website operations, payment processing, order fulfillment, or customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to Elore.

Aggregate Information

We may share aggregated, non-identifiable information with third parties for analytics or business purposes. This information cannot reasonably be used to identify you.

Security Measures

Elore uses reasonable administrative, technical and physical safeguards to protect your information, including

  • Password-protected user accounts
  • SSL encryption during transactions
  • Firewalls and system monitoring
  • Limited employee access to personal data

Despite these measures, no method of transmission over the Internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us: